Shipping
& Returns

We offer standard and express shipping Australia-wide and worldwide. Orders are processed within 3 business days.

Standard shipping within Australia is $10, or complimentary on orders over $150. Express shipping is $15 and arrives within 1–3 business days of dispatch.

Orders are picked and packed from our Melbourne atelier within 3 business days. You will receive tracking as soon as your parcel leaves us.

You can return your order within 14 days of delivery. Items must be unworn and in original condition.

Start a return from your account or by emailing viracollective.atelier@gmail.com with your order number.

Items must be unworn, unwashed and returned with all tags attached. Refunds are processed to the original payment method within 5 business days of arrival.

Duties and taxes may apply on international orders.

International orders ship with DHL Express and typically arrive within 5–10 business days.

Duties and taxes are determined by the destination country and are payable by the recipient on delivery.